June 6, 2018

Amazon Fire TV Stick Remote not working

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Amazon Fire TV Stick remote not working reasons and solutions

Imagine coming home from a hard day’s work tired and defeated. You are excited to gather yourself by watching one of your favorite show on your Amazon Fire TV. But wait, what is that? Your Amazon Fire TV Stick remote not working. Next thing you know, the remote is unresponsive and showing no signs of life. Now what are you going to do? In case you are wondering the same thing, let me answer it for you.

Troubleshooting. Yes, you can troubleshoot your Amazon Fire TV/ Fire TV Stick remote. While it is a little frustrating to have to troubleshoot your device after a tiring day at work, you have to do it if you want to enjoy your favourite show.

Connection, sync issues and unresponsive remote are some of the most common problems with the Amazon Fire TV/ Fire TV Stick devices people search on the internet for. That is why we are going to go through all problems with your device remote and tell you how you can fix it.

Battery down

If your Fire TV/ Fire TV Stick remote has stopped working, the first thing you need to do is check the batteries. The most probable cause of your remote not working is a drained battery. Now, you might be wondering that you just changed the batteries a few weeks ago!

The problem is, the Amazon Fire devices remotes are a beast when it comes to battery consumption. They go through batteries like a hungry child through your French fries. Switching batteries from other appliances is not going to work either.

You need to install a new pair of batteries into your device if you really want to know whether it is still working. The remote only starts functioning when it feeds on new batteries. That is something you will have to keep in mind.

Battery Acid

Even when you change your batteries, there is a possibility that your device may not work. If you use or have been using cheap batteries on your devices, there is something you need to know. Cheap batteries tend to leak and when they do, your battery compartment is a mess.

When a battery leaks, it spreads a thin layer of oxidant on the wires in your battery compartment. This layer of oxidant on the wire blocks the current even after changing the batteries. Good for you, all you need to do is clean the battery compartment using a piece of cloth and use a new pair of batteries. Once you do that, your remote will start working as good as the day you first opened it.

And if you have learnt anything, you will stop using cheap batteries altogether. If you don’t want to follow the long procedure so simply just contact technical support to solve amazon fire tv stick remote not working issues.

Connection Issue

If it is not a battery issue, there is a possibility that it is a connection issue. You should check whether your remote is connected to the TV. Sometimes the remote disconnects and needs to be paired before it can function as usual again.

To check for connection

  • Go to ‘settings’
  • Select ‘Controllers and Bluetooth Devices’
  • Amazon Fire TV Remotes

You can see all the devices paired with your TV on this page.

Restart Device

We have always advocated restarting your devices when it comes to facing trouble. Restarting your issue is one of the most common and effective troubleshooting methods. Restarting your device can fix many of your problems.

If the remote fails to connect with your TV, you should try restarting your device and try connecting your remote once again.

To restart

  • Go to ‘Setting’
  • Select ‘System’
  • Choose ‘Restart’

In case your remote is not connecting or has been physically broken, you can download ‘Amazon Fire TV Remote’ app to access your TV. It is available on both Apple App Store and Play Store free of cost.

Disclaimer: Amazon fire Stick Customer Support is a responsible ISP that strives to offer best possible resolutions for any third party products. Any reference to a specific brand name or logo is not intentional and is only for instructive purposes. We also hereby declare to have no affiliations or alliance with any specific third party and anyone browsing through the portal with an otherwise intention should be doing so at their own risk. Amazon fire Stick Customer Support boasts of an experienced team of dedicated online technical support experts that endeavors to distribute most relevant and easy to execute solutions to repair just any type of PC problem. Our services may also coincide or obtainable on brand’s website as well.
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